Frequently Asked Questions

Everything you need to know about shopping with Harum.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary depending on the destination but generally range from 10-15 business days.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.

Do you offer international shipping?

Yes, Harum ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.

Are your products covered by a warranty?

Most of our products come with a standard 1-year manufacturer warranty against defects. Please refer to the specific product page for detailed warranty information.